At Woroo Shop (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://woroo.shop (the “Site”) or use our services. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree to the terms outlined in this policy, please refrain from using the Site.
1. Information We Collect
We collect two types of information: personal information and non-personal information.
Personal Information
Personal information refers to information that can be used to identify you, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (when making a purchase)
- Account username and password (if you create an account with us)
- Order history and preferences
We collect this personal information when you:
- Register for an account on the Site
- Place an order or make a purchase
- Subscribe to our newsletter or other communications
- Fill out a contact or customer service form
Non-Personal Information
Non-personal information refers to information that cannot be used to identify you personally. This includes:
- Browser type and version
- IP address
- Pages viewed on the Site
- Time and date of visit
- Geographical location
- Device type (mobile, desktop, etc.)
- Operating system
We collect non-personal information through cookies and other tracking technologies, which help us improve the functionality of the Site and your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Orders:
We use your personal information to process and fulfill your orders, including billing and shipping. This may also involve communication related to your orders, such as confirmation emails, shipping updates, and customer service inquiries.
To Improve Our Services:
We use your non-personal information to enhance and optimize your experience on our Site. This includes analyzing customer behavior, identifying trends, and improving the design and functionality of the Site.
To Communicate with You:
We may use your personal information to send you newsletters, promotional offers, and other communications that may be of interest to you. You can opt-out of marketing communications at any time by following the instructions in the email or contacting us directly at contact@woroo.shop.
To Provide Customer Support:
If you contact our customer service team, we may use the information you provide to resolve any inquiries, issues, or feedback you have.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to improve the user experience on our Site. These technologies allow us to:
- Remember your preferences and settings
- Personalize your browsing experience
- Analyze website traffic and user behavior
- Deliver targeted advertising
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact the functionality of certain features on our Site.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers:
We may share your information with trusted third-party service providers that assist in the operation of our Site, such as payment processors, shipping companies, and email marketing platforms. These service providers are only authorized to use your information to perform services on our behalf and are required to protect your data.
For Legal Compliance:
We may disclose your personal information when required by law or when we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud, or respond to a government request.
In the Event of a Business Transfer:
In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Site of any change in ownership or use of your personal information.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. These measures include secure sockets layer (SSL) encryption for sensitive data such as payment information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. If you wish to delete your account or request that we no longer use your personal information, please contact us at contact@woroo.shop.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to inaccurate or incomplete personal information.
- Erasure: You can request that we delete your personal information, subject to certain conditions.
- Restriction: You can request that we restrict the processing of your personal information.
- Portability: You can request a copy of your personal data in a structured, machine-readable format.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at contact@woroo.shop.
8. Third-Party Links
Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.
9. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: contact@woroo.shop
Website: https://woroo.shop